COVID has forced restaurants to rethink, modernize drive-thru lanes

Health crisis has accelerated pre-pandemic trends to evolve drive-thru lanes for contactless pickup of mobile orders; CEO of SeeLevel HX, which produced the annual QSR Drive-Thru study, to address evolving car lanes at upcoming Restaurants Rise powered by MUFSO session

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Drive-Throughs Are Now a Lifeline for Fast-Food Chains - The New York Times